difference between downward and upward communication pdf

Difference Between Downward And Upward Communication Pdf

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Clear and effective communication is essential in any workplace.

Upward communication can increase workplace productivity and employee satisfaction.

Differene Between Downward Communications and Upward Communication

Upward communication refers to that form of communication that flows from bottom to top. On the other extreme, downward communication is the communication, which moves from top to bottom.

Communication is the spine of an organisation because without it superior-subordinate relationship cannot thrive and the organisation will not be able to function effectively, to achieve the objectives.

It pertains to the meaningful and effective interaction between two or more people. There are two channels of communication, namely formal communication and informal communication.

Further, there are three directions in which formal communication flows, i. Vertical communication can take place in two ways — Upward Communication and Downward Communication. Basis for Comparison Upward Communication Downward Communication Meaning Upward communication is the line of communication through which subordinates can convey information, to their seniors.

Downward communication is the formal chain of command established to direct subordinates and convey information, pertaining to organization's objectives, policies and strategies. Superior to subordinate. Purpose To make complaints or appeal, give feedback and suggestions To give orders, instructions, advice or assign responsibilities. When the flow of information in an organisation, is from lower levels of the corporate ladder to the upper levels, is named as upward communication.

This form of communication, helps employees, to express their views, ideas or grievances with the top management.

It is possible only in a democratic environment, wherein employees have a say in management. Upward communication flows from subordinate to superior, which helps in the increase in acceptance of management decision by the subordinates.

However, it suffers from various limitations like the long chain of command, lack of confidence in superiors, fear of criticism, lack of common sharing, etc.

In this type of communication, the message can be transmitted either through oral media — employer-employee meeting, grievance procedure, open door policy, etc. Downward communication can be defined as a transmission of information and messages from the top level executives to the low-level employees.

This means that the communication is initiated by the highest level of management in the corporate ladder, to convey orders, instructions, warnings or responsibilities to the subordinates working in the organisation. Downward communication is helpful for the managers in informing the employees, the vision, mission, goals, objectives, policies and procedures of the organisation. It can take the form of oral communication — as face-to-face conversation, meetings, speeches, conferences, etc.

This type of communication suffers from various shortcomings like filtration of message, misunderstanding and confusion, the reliability of the source, distortion of the message, unclear message, message overload, etc. The difference between upward and downward communication can be drawn clearly on the following grounds:.

Both the types of communication are the two aspects of vertical communication and are complementary to one another. The success of downward communication can be ascertained by upward communication, i.

This was really helpful, so logical. Really makes sense and is in chronological order, Excellent. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment.

Key Differences Between Upward and Downward Communication The difference between upward and downward communication can be drawn clearly on the following grounds: The type of communication which is initiated by the lower level employees, to convey their message or information to the upper-level management of the organisational hierarchy is known as upward communication. The nature of upward communication is participative one, which invites subordinates to share their views and opinions with the top management.

On the other end, the downward communication is authoritative in nature that tends to direct subordinates regarding the mission and goals of the company. Upward communication is used to make complaints or appeal, give feedback, opinions and suggestions. Unlike, downward communication, which is used to give orders, commands, warnings, advice or assign responsibilities. Upward communication is more time consuming than the downward communication, as the latter is empowered by authority and is time bounded.

The occurrence of upward communication is occasional, while the occurrence of downward communication is frequent. The common forms of upward communication are reports, direct letters and proposals.

On the contrary, the common forms of downward communication are orders, circulars and notices. Comments This was really helpful, so logical. Leave a Reply Cancel reply Your email address will not be published. Upward communication is the line of communication through which subordinates can convey information, to their seniors.

Difference Between Upward Communication and Downward Communication

Posted by Terms compared staff Mar 17, Management. Strong and effective communication is very important in every workplace and plays a crucial role in long term survival of any organization. Right set of communication from the right desk at the right time extends positive vibes throughout the organization. Many time the conversation of a business communication centers around the branding of company and its effect on the consumer. For an organization to become efficient in consumer serving, they must focus on ways to enhance the internal dialogues of their own workforce. Every organization contains a workforce with diversity of personality types and differing styles of processing communication. In any organization, formal communication works within a set of disciplines and is vastly structured.

The difference between upward and downward communication depends mainly on the flow of communication within any organization. The communication method which transfers the information from subordinates to seniors is upward communication and vice-versa i. These two different channels of communication have different modes to transfer information, which varies from organization to organization. Communication is a key element of every workplace. Internal communication takes place in two ways — Upward Communication and Downward Communication.

What Is Upward Communication? Definition and Examples

Communication begins with the sender, who must present the message clearly and appropriately. This is vital for the sender, for the reason that if the message is not clear and appropriate, the message is lost in translation. The message in itself has to be intelligible and comprehensible. If it is not intelligible and comprehensible, the medium in which a message is conveyed may become defective.

The main difference between Upward Communication and Downward Communication is that Upward Communication is a process of sending a message from subordinate to superior, and Downward Communication is a process of sending a message from a superior to a subordinate. Upward communication is the communication where information or messages flows from the down or bottom of the organizational structure form the top of the organizational structure, and downward communication is the communication where information or messages flows from the top of the organizational structure form the bottom of the organizational structure. Upward communication is for providing suggestions, complaints, and the like to superiors. So, it is not directive, whereas downward communication is for instruction, orders, advice, and the like. So, it is directive naturally.

Upward communication refers to that form of communication that flows from bottom to top. On the other extreme, downward communication is the communication, which moves from top to bottom. Communication is the spine of an organisation because without it superior-subordinate relationship cannot thrive and the organisation will not be able to function effectively, to achieve the objectives.

Upward vs. Downward Communication [Definition, Problems, Solutions]

When leaders and managers share information with lower-level employees, it is called downward, or top-down, communication. While downward communication may sometimes invite a response, it is usually one-directional rather than reciprocal—the higher-level communicator does not invite or expect a response from the lower-level recipient. Effective downward communication gives employees a clear understanding of the message they have received.

Сьюзан должна была признать, что, услышав о Цифровой крепости, она как ученый испытала определенный интерес, желание установить, как Танкадо удалось создать такую программу. Само ее существование противоречило основным правилам криптографии. Она посмотрела на шефа.


Upward communication is the line of communication through which subordinates can convey information, to their seniors. Downward communication is the formal chain of command established to direct subordinates and convey information, pertaining to organization's objectives, policies and strategies.


What is upward communication?

Он явно не верил своим ушам. - Dov'ela plata. Где деньги. Беккер достал из кармана пять ассигнаций по десять тысяч песет и протянул мотоциклисту. Итальянец посмотрел на деньги, потом на свою спутницу. Девушка схватила деньги и сунула их в вырез блузки. - Grazie! - просиял итальянец.

Ты очень бледна.  - Затем повернулся и вышел из комнаты. Сьюзан взяла себя в руки и быстро подошла к монитору Хейла. Протянула руку и нажала на кнопку. Экран погас.

 - Я и понятия не имел.  - Его глаза сузились.

Ты отлично знаешь, что ФБР не может прослушивать телефонные разговоры произвольно: для этого они должны получить ордер. Этот новый стандарт шифрования означал бы, что АНБ может прослушивать кого угодно, где угодно и когда угодно. - Ты прав - и так и должно быть! - сурово отрезала Сьюзан.

У него был такой вид, словно он только что увидел привидение. - Какого черта здесь нужно Чатрукьяну? - недовольно поинтересовался Стратмор.  - Сегодня не его дежурство. - Похоже, что-то стряслось, - сказала Сьюзан.

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1 Comments

  1. Curwechsnosa

    ost-west-trikster.org › Management.

    14.04.2021 at 23:01 Reply

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